CURRENT OPPORTUNITY

Roles and Responsibilities

• Interacts with customers to ensure smooth transactions in a friendly and courteous manner; meets all customer needs; ensures positive customer experiences at all times;
• Resolves minor customer complaints and refers serious complaints to the General Manager;
• Adheres to all safety protocols required for the gas pumps and follows procedures for emergency situations;
• Ensures that security protocols, such as setting alarms, are followed at all times;
• Routinely uses point of sale (POS) technology and inventory management technology including operating the cash register and running credit card transactions;
• Maintains the inventory of products by restocking store shelves;
• Performs simple math to count money and provide correct change to customers;
• Assists customers with fuel pump operations when necessary;
• Ensures that the area in and around the gas pumps and the convenience store is cleaned and maintained properly throughout each shift including, but not limited to gathering and removing litter/debris, cleaning washrooms, sweeping and mopping floors, dusting shelves and display items;
• Opens and closes the TPFCT as required, counts cash at the end of each shift worked, prints off till reports;
• Secures the premises at closing time including setting alarms, securing pumps, removing and securing designated items such as lottery tickets and tobacco products.

Qualifications

• Previous cashiering, sales, or customer service experience is an asset;
• Experience operating a point-of-sale (POS) system and computerized inventory system an asset.
• Clean criminal record check required.