Operations Manager
Position Type: Part-Time Contract
Reports to: Founder
Location: Hybrid
Starting Rate: Between $40-50/hr depending on experience
Hours: 15-20/week
Availability: Hybrid Onsite / Local / Remote
The Company
Remarkable Communications is a communications agency based in Victoria, BC, that exists to Amplify Indigenous Voices. Our team of 13+ staff provides a complete range of on-site, online, and studio-based multimedia services to support Indigenous leaders, community members, and organizations in meeting their objectives. Our work has been featured in national media, and we regularly receive accolades from our clients, team members, and partners worldwide.
Our Values:
- Respect & Humility
- Decolonization & Collaboration
- Culturally Competent
- Sustainability & Accessibility
- People Before Profits
- Kind, Positive & Proactive
The Work Environment:
Our diverse, nimble hybrid/remote/in-person team prioritizes a positive and fun work environment. While we often work remotely, there will be instances when we will need to meet at a location in Victoria, BC. Our values include being kind and willing to learn, so we are excited to hear about your ideas and how they can help us achieve our goals. We are committed to making a positive difference in the lives of our teammates, our community members, and the world. As such, we provide training, and ultimately, our ambition is to help you develop skills to advance your future career opportunities.
The Opportunity
Working with a vibrant, agile team, the successful candidate will be expected to support our founder to deliver remarkable results.
Candidates must be self-motivated, great at problem-solving, and interested in social justice issues. The ideal candidate will have operational experience, excellent communication & leadership & management skills, a strong appreciation for Indigenous issues, and a desire to learn. Preference will be given to candidates who have demonstrated a positive impact on the world.
The Operations Manager will also
- Help develop and coach a team of 4 direct reports.
- Support direct reports to succeed by helping them set objectives, take ownership, and grow in their careers.
- Build organizational capacity through expansion, hiring, and training.
- Develop strategies, implement efficiencies, and monitor the day-to-day operational systems and processes that provide visibility into company goals and objectives.
- Track progress and monitor the day-to-day operational systems against targets.
- Overcome obstacles to achieving our key objectives.
- Develop/manage continuous improvement activities.
- Identify and problem-solve to eliminate bottlenecks and other inefficiencies.
- Implement best practices to increase efficiency and reduce costs.
- Contribute to the creation and management of monthly financial reporting, and financial oversight.
- Collaborate with our operations team on planning, efficient workflows, and productivity measurement issues
Who you are:
- You’re a proven leader looking for a place to make a significant impact in your next role.
- You’re extremely organized and a great communicator. You’re also self-aware and emotionally intelligent.
- You’ve demonstrated excellent reconciliation, problem-resolution, and conflict-management skills.
- You have proven abilities to work well in a team environment. You’re positive and easy to work with.
- You also possess a diligent, analytics-minded, proactive results-driven personality. You are extremely customer-focused and detail-oriented
- A curious and ambitious person, you have proven experience in attaining organizational objectives.
- You’re adept at managing, coaching, developing, and motivating staff
- You work quickly and independently, manage multiple projects simultaneously, and make efficient decisions.
- You’re highly proficient in working with Google Workspace, Quickbooks, Slack and Trello
- You have a background in business and possess strong business acumen with solid finance, logistics, and employee management knowledge.
- You can coordinate, plan, manage, delegate, and oversee many aspects of operations.
- You have proven experience in attaining organizational objectives.
Preference will be given to candidates with a proven background in operations management. We thank all applicants in advance for their interest; however, only those candidates under consideration will be contacted. No phone calls or agencies, please.
Laurel Stark Inc. is committed to employment equity and an inclusive, barrier-free selection process and work environment.
Laurel Stark Inc. is committed to providing accommodations for people with disabilities in all areas of the hiring process. If you require accommodation during the hiring process, please let us know your needs in advance. Accommodation requests will be provided on an individual basis. Laurel Stark Inc. is also committed to employment equity and an inclusive, barrier-free selection process and work environment.
Laurel Stark Inc. encourages applications from individuals of all ages, women, Indigenous peoples, persons with disabilities, and members of visible minorities.
How to Apply
To apply, please email your resume and a content sample you are proud of to careers@remarkablecommunications.com with the subject line “Operations Manager resume” and your favourite joke about a turtle.
Deadline to apply is August 23rd, 2024.
