CURRENT OPPORTUNITY

Position Title: Tsartlip Group of Companies, Manager, Fuel & Convenience
Classification: Permanent, Full-time
Location: 1518 Stelly’s X-Road, Saanichton BC, V8M 1S8
Application Package: Resume & Cover Letter
Process: Email application package to Mark Brajer, CPHR at [email protected] or apply online.
Deadline: 4:00PM on Friday, February  21, 2025

The Tsartlip Group of Companies is pleased to invite qualified applicants to apply to the permanent, full-time Manager, Fuel & Convenience position, located in Brentwood Bay, BC.

We are seeking a highly motivated and experienced Fuel & Convenience Store Manager to oversee all aspects of daily operations. The ideal candidate will ensure efficient store operations, maximize sales, and provide exceptional customer service while maintaining a clean, safe, and welcoming environment.

Qualified applicants are invited to email their resume and cover letter to Mark Brajer, [email protected] by Friday, February 21st, 2025.

The annual salary range is $70,000 – 85,000.

Key Responsibilities

Staff Management and Training

• Recruit, hire, and onboard new team members.
• Provide comprehensive training on company policies, customer service, and store operations.
• Develop and implement ongoing training programs to enhance staff skills and knowledge.
• Schedule and supervise staff to ensure adequate coverage and productivity.
• Conduct regular performance reviews and provide coaching for professional growth.

Inventory Control

• Monitor inventory levels to ensure product availability and minimize stockouts or overstock.
• Conduct regular inventory counts and audits to ensure accuracy.
• Work with vendors and suppliers to place orders, negotiate pricing, and address supply chain issues.
• Manage inventory shrinkage through proper loss prevention measures.

Sales Growth and Merchandising

• Develop and execute strategies to increase store sales and profitability.
• Analyze sales trends to identify opportunities for growth and introduce new products or promotions.
• Ensure merchandise is displayed effectively to attract customers and optimize sales.
• Collaborate with marketing teams to implement advertising campaigns and promotions.

Store Appearance and Maintenance

• Maintain a clean, organized, and visually appealing store environment.
• Ensure that all equipment, fixtures, and facilities are in good working order.
• Address maintenance issues promptly to minimize downtime and ensure safety.
• Ensure the store complies with health and safety standards, as well as local regulations.

Monitoring Key Performance Indicators (KPIs)

• Track and analyze KPIs, such as sales volume, customer traffic, average transaction value, and labor costs.
• Use data-driven insights to make informed decisions and improve store performance.
• Prepare and present regular reports to senior management on store performance and improvement plans.

Customer Service Excellence

• Lead by example to deliver outstanding customer service.
• Resolve customer complaints promptly and professionally.
• Foster a customer-centric culture among staff to enhance the shopping experience.

• Bachelor’s degree in commerce, or equivalent is an asset.
• Proven experience as a retail manager or similar role, preferably in a gasoline/convenience store setting.
• Strong leadership and team management skills.
• Knowledge of inventory management, merchandising, and loss prevention techniques.
• Proficiency in analyzing sales data and utilizing metrics to drive decision-making.
• Excellent organizational and multitasking abilities.
• Outstanding customer service and communication skills.
• Familiarity with safety regulations and compliance standards.
• Respect for and working knowledge of the First Nations culture is required.
• Proficient with Microsoft Outlook, Excel and Word.

Join Our Team
If you are a results-oriented professional with a passion for retail management, we invite you to apply and lead our store to new heights.