Role: Indigenous Program Lead, South Island Primary Care Network

Employer: South Island Division of Family Practice

Reporting: Primary Care Network Indigenous Manager

In recognition of the critical importance to this role of a lived understanding of Indigenous communities, history, values, and culture, and in keeping with the BC Human Rights Tribunal pursuant to s.42(3) of the Human Rights Code, Indigenous applicants preferred.

About the Organization and our Partners:

The South Island Primary Care Network (PCN) is a network of local primary care service providers working together to build a diverse team that represents the populations we serve to meet the needs of our citizens.

The PCN is a partnership between South Island Division of Family Practice (SIDFP), Island Health, local First Nations, Métis, Inuit and other Indigenous organizations, community providers and patient partners. All partners work in collaboration to guide the health-care transformation that provides person-and family- centered, culturally safe, team-based care services for all.

Consider joining our team and being part of an innovative, inclusive, and rewarding workplace.

Indigenous Program Lead:

Reporting to the PCN Indigenous Manager, the following shall comprise the key deliverables of your position.

Mission, Vision, and Organizational Alignment

  • Support the mission, vision, values, attributes, policies and procedures of the South Island Division including the Division’s broader initiatives such as the South Island Primary Care Networks program.
  • Represent and maintain positive relationships with Division members, interest-holders, and community members in a professional manner.
  • Abide by the Code of Conduct provided by the South Island Division.
  • Demonstrate and promote a commitment to cultural safety and humility.
  • Complete the San’yas Anti-Racism Indigenous Cultural Safety training (or show proof of completion upon hiring).
  • Collect, manage, store, and use information in compliance with the Personal Information Privacy Act (PIPA).
  • Collaborate effectively with colleagues, demonstrating respect for diverse perspectives and ensuring alignment across the team to achieve organizational goals.
  • Contribute actively to team meetings, sharing ideas and feedback in a manner that respects others’ viewpoints.
  • Collaborate with team members to organize, maintain, and update files and databases, ensuring that information is accessible and up to date.

Role Specific

  • Prepare and assist in delivering a variety of communication and marketing tools for the South Island Division newsletter, website, posters, etc.
  • Document and provide monthly reports to the Board of Directors, the PCN Steering Committee, and any other relevant committees, working groups, and/or interest-holders as required.
  • Work with the PCN Indigenous Manager in the development and implementation of the Indigenous Health Strategy
  • Develop and maintain respectful relationships with First Nations, Indigenous people, and organizations
  • Support the South Island First Nations Primary Care Committee (Steering Committee governance) activities.
  • In collaboration with the PCN Indigenous Manager create and maintain a work plan in support of the Indigenous Health Strategy
  • Organize and implement Indigenous cultural safety training and learning opportunities for staff and members
  • Complement other practice supports available, working with patient medical homes to provide guidance and support on Indigenous cultural safety
  • Support the integration of Indigenous Wellness Providers position
  • In collaboration with the PCN Indigenous Manager support employee onboarding: improve education and awareness re Indigenous cultural safety.
  • Support the PCN Indigenous Manager to document and provide monthly reports to the Board of Directors, the PCN Steering Committee, and any other relevant committees, working groups, and/or interest-holders as required
  • Support program evaluation and quality improvement
  • Foster a supportive and positive work environment that encourages family physicians to build long-term careers within the South Island Division geography.
  • Travel across assigned areas as required.
  • Access to a vehicle is required.
  • Other duties as required.

Education, Training and Experience

  • Post graduate degree in healthcare, business administration, organizational design, or project management (master’s degree preferred), or an equivalent combination of education and experience.
  • At least five (5) years of experience in health care/program leadership.
  • Knowledge of the BC healthcare system and experience working in a primary healthcare setting or experience working with physicians and/or allied health care providers preferred.

Knowledge, Skills, and Abilities

  • Ability to work respectfully, knowledgeably, and effectively with patient partners and First Nations, Métis, and Inuit Peoples, adapting to cultural uniqueness to create a sense of safety for all. Knowledge in culturally informed care.
  • Knowledge in trauma-informed care.
  • Knowledge of health-related issues affecting Indigenous Peoples. Knowledge of DEI principles and practices.
  • Strong project management, program development and strategic and operational planning skills.
  • Demonstrated experience in health system improvement and change management.
  • Excellent communication, organizational, and decision-making skills, with strong attention to detail. Ability to work collaboratively with a broad range of medical, clinical, and administrative professionals.
  • Ability to multi-task and balance priorities within tight timelines. Understanding of local, regional, and provincial Primary Care.
  • Capacity to learn from other leaders and Elders, modelling the vision and encouraging others to commit to and champion the vision – inspires others into new ways of working together to provide excellent primary care.
  • Experience in community development will be considered an asset.
  • Excellent computer skills, particularly in Outlook, Excel, Word and PowerPoint

Conditions of Employment:

  • Full time (37.5 hours per week) – hours determined collaboratively with supervisor.
  • May work from hybrid-remote, secure worksite and/or at the South Island Division’s office location in Royal Oak.
  • Ability to accommodate evening and early morning meetings is required.
  • Ability to travel to meetings and clinics in the communities is required. The successful candidate will have a valid BC driver’s license, access to a reliable vehicle and automobile insurance which includes driving for business purposes.
  • Must live in the Greater Victoria Area.

Please send resume and cover letter to pcnadmin@sidfp.com by January 23, 2026, and in recognition of the critical importance to this role of a lived understanding of Indigenous communities, history, values, and culture, and in keeping with the BC Human Rights Tribunal pursuant to s.42(3) of the Human Rights Code, Indigenous applicants preferred.

Job Type: Full-time

Pay: $48.72-$53.72 per hour

Expected hours: 37.5 per week

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Paid time off
  • Vision care

Work Location: Hybrid remote in Victoria, BC V8Z 3E9

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