Welcome STQWAL (Lucia Bartleman), Indigenous Patient Navigator.

The Indigenous Patient Navigator is a new and exciting role that was developed in response to the recommendations from the In Plain Sight report, a comprehensive report that outlined disparities in health care and recommendations to eliminate the racism experienced by Indigenous people in the BC Health Care System. 

Shown above: From the In Plain Sight Report. An image depicting the First Nations Perspective of Health and Wellness (FNHA)

Key objectives of this position :

  1.  To develop and implement Indigenous, culturally safe services and tools that assist in improving the health of Indigenous patients and their families
  2. To help facilitate communication of patient goals, including incorporation of Indigenous culture and traditions into health care plans by health care providers;
  3. To provide improved awareness and understanding of community-based resources to support patients;
  4. Ongoing evaluation of services to ensure improvements in access, sense of safety of patient and psychologically safe team-based work from the Indigenous Patient Navigator and Emergency Department team perspective.

Meet STQWAL, Lucia Bartleman

About the “In Plain Sight” Report

This report outlines the impact of systemic racism within the British Columbia health care system and brings to light the lived experiences of Indigenous people accessing health services.

This report provides insight into a number of concerning allegations against Indigenous people as well as a number of additional findings and subsequent recommendations.The problems identified in this report have significant impacts on Indigenous patients, women and health care workers. The findings contribute to inequitable health outcomes in all areas of health including the COVID-19 pandemic and overdose crisis.

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