Welcome STQWAL (Lucia Bartleman), Indigenous Patient Navigator.

The Indigenous Patient Navigator is a new and exciting role that was developed in response to the recommendations from the In Plain Sight report, a comprehensive report that outlined disparities in health care and recommendations to eliminate the racism experienced by Indigenous people in the BC Health Care System. 

Shown above: From the In Plain Sight Report. An image depicting the First Nations Perspective of Health and Wellness (FNHA)

Key objectives of this position :

  1.  To develop and implement Indigenous, culturally safe services and tools that assist in improving the health of Indigenous patients and their families
  2. To help facilitate communication of patient goals, including incorporation of Indigenous culture and traditions into health care plans by health care providers;
  3. To provide improved awareness and understanding of community-based resources to support patients;
  4. Ongoing evaluation of services to ensure improvements in access, sense of safety of patient and psychologically safe team-based work from the Indigenous Patient Navigator and Emergency Department team perspective.

Meet STQWAL, Lucia Bartleman

O, SI,IÁM NE SĆÁLEĆES I, ŚW̱ELO₭E ÍY, SȻÁĆEL SIÁM.
ŦE,IT U, ÍY, NE SḰÁLEȻENS ȻNES ÁȽE.
Stqwal ŦE NE SNÁ Ć,SE LÁ,E SEN EṮ W̱ JOȽEȽP.

Greetings and good day my friends and relatives, I am truly honored to be here. My ancestral given name is STQWAL, English given name Lucia Bartleman. I am proud to be born and raised here in W̱JOȽEȽP (Tsartlip) and now my children and grandchildren are doing the same. I am a proud mom of 7 children and 22 grandchildren.

I have previously worked at Pauquachin First Nation for 24+ years as the Health Manager. I am grateful for having the opportunity to help build upon the health program for their community and proud of the accomplishments that we have reached within my time working there. It was a privilege to be a part of the staff of which we so often referred to as our Pauquachin family within the staff that serves the community. I was honoured to have been awarded the First Nations Health Directors Association Inspiration Award in 2016 for 20 years of service working as the Health Director and recognizing extraordinary work in our community.

I am pleased to have been selected as the Indigenous Patient Navigator and truly look forward to this wonderful opportunity to work for my community and with Saanich Peninsula Hospital. I look forward to working with everyone.

About the “In Plain Sight” Report

This report outlines the impact of systemic racism within the British Columbia health care system and brings to light the lived experiences of Indigenous people accessing health services.

This report provides insight into a number of concerning allegations against Indigenous people as well as a number of additional findings and subsequent recommendations.The problems identified in this report have significant impacts on Indigenous patients, women and health care workers. The findings contribute to inequitable health outcomes in all areas of health including the COVID-19 pandemic and overdose crisis.

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